1. Document, then act
Note the details, limit further issues where safe, and gather relevant history.
2. Evaluate the property
A dependable scope spells out layout, setbacks, permitting, frost-depth footings, ledger flashing, stair and guard construction, and material staging on the lot.
3. Write the scope down
Cover prep, protection, materials, access, permits, testing, cleanup, restoration, exclusions, and change-order terms in writing.
4. Compare bids on substance
Verify credentials and look at the reasoning behind each proposal, not just the number.
5. Verify the closeout
Confirm testing, cleanup, paperwork, warranties, and ongoing maintenance duties.